Refund policy

Return Policy

Returns & Exchanges We accept returns within 7 days of delivery. To be eligible, items must be unused, in original condition, and in original packaging.

Non-Returnable Items

  • Perishable goods (food items, jams)
  • Opened or used products
  • Gift cards

How to Initiate a Return Email us at your store email with your order number and reason for return. We'll guide you through the process.

Refunds Once we receive and inspect the returned item, we'll notify you of the approval or rejection. Approved refunds will be processed within 5–7 business days to your original payment method.

Damaged or Wrong Items If you received a damaged or incorrect item, please contact us within 48 hours of delivery with a photo of the item.