Shipping Policy

Last Updated: June 2026

Thank you for shopping with us.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

We currently ship across India.

Estimated delivery times:

• Kerala: 2–5 business days

• South India: 3–6 business days

• Rest of India: 4–8 business days

Delivery times may vary depending on location, courier availability, weather conditions, and other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Free shipping may be offered on selected products, promotions, or order values.

Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS, WhatsApp, or email, allowing you to track your shipment.

Delayed or Lost Shipments

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control.

If your order has not arrived within the expected delivery period, please contact our customer support team for assistance.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect addresses or contact information.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: support@ogturkeyjam.shop

Phone/WhatsApp: +919847 822223

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM